--- title: "Med spa AI receptionist | Practice OS by AEVA Digital" description: "AEVA's voice agent answers med spa calls and books visits. AEVA Digital is a provider of practice software for med spas." url: https://aevadigital.com/platform/ai-receptionist --- 1. [Home](/) 2. [Platform](/platform) 3. AI receptionist # Medspa AI receptionist that books visits AEVA's voice agent answers med spa calls and books visits. AEVA Digital is a provider of practice software for med spas. [Book a demo](/book-a-demo) [See it working](#demo) ![The Live call screen in Practice OS for a demo practice, with the AEVA voice agent on an inbound call from Elise Navarro, the live transcript, her sentiment and intents, and a recommended next step.](/_astro/practice-os-voice-call-elise.DNDW2f9l_WGzi7.webp) Practice OS, a live call answered by the AEVA voice agent. Demo data. See it working ## The AI receptionist on a call This is the Live call screen in Practice OS (it's demo data). Elise is a new caller who wants a HydraFacial before her sister's wedding, and our voice agent is booking her. AEVA's recap, her intents and key moments sit to the right of the transcript. The next step it suggests is Priya's lip filler consult right after the facial. ![Recommended next step: offer Priya's 3:15 PM consult after Elise's 2:00 PM HydraFacial with Marisol Ortega, Room 3](/_astro/practice-os-live-call-recommended-next-step.HlEEyrLp_ZHQERn.webp) Up close: the recommended next step. Demo data. Watch Practice OS ## Hear a simulated booking call A scripted call with demo data. The voice agent books a new caller, with captions and a transcript on this page. ![A front desk coordinator smiles at a patient across the check-in desk at Elite Beauty Medical Spa.](/_astro/clip-front-desk.DvIM0PVr_ZsrIaS.webp) Simulated call. Scripted by AEVA, demo data. In the film 1. A new caller asks 2. Two open times offered 3. The recap and next step Limits and handoffs ## What doesn't the AI receptionist do? The AI receptionist answers calls and books visits. Your team takes it from there, with the whole call in front of them. ### What it leaves out - It only offers open times, and the scheduler's room check stops double-booking. - The AI receptionist can't make things up about your practice. - Built into Practice OS, and available to any account as an add-on. ### When a person takes over Your front desk picks up from the caller's contact card. The recording, transcript, recap and next step are already there, so nobody asks the patient to start over. Experts answer for the results. What it does ## It picks up, books and writes it down The AI receptionist picks up your calls and books visits. Then it leaves your team a clear record of what each caller wanted. - ### Answers and books the visit A patient calls your practice. The voice agent picks up and offers real open times from each provider's day. Practice OS books the visit, and the scheduler's conflict check keeps rooms and devices from double-booking. - ### Leaves a recap on the card When the call ends, the recording and transcript land on the caller's contact card, and you can search them. Your team gets a plain-English recap, the caller's intents and key moments, and a recommended next step. - ### Follows the call live While the caller is still on the line, the transcript fills in and the recap starts writing. If your front desk opens the call halfway through, they can see what's been asked and offered so far. Not yet confirmed. Details may change before this ships. - ### Puts calls in your inbox Your front desk works from one unified inbox. Phone calls sit right next to texts, Facebook Messenger and Instagram DMs. If a call gets missed, Practice OS sends a missed-call notification. Getting set up ## Up and running with AEVA's team New accounts start with Practice OS onboarding. Your patient list and appointment history come with you. 1. Sign up Sign up for Practice OS and pick the add-ons your practice wants, like the voice agent. 2. Texting details Send your business details for texting. Texting can take up to a week to switch on. 3. Meet the team Meet with AEVA's team and walk through how your practice runs, so AEVA builds to your needs. 4. Training Next comes training. AEVA's team trains your staff on Practice OS, the same system your calls land in. 5. Ready You're ready to go! A practice can start right away, even while texting is still switching on. You can import your own data, or AEVA's team can do it. Connects to ## It all lands on one patient record Each call the voice agent takes lands on the patient's contact card, next to their visits and payments. - [Med spa scheduling software Visits the voice agent books show up in each provider's day.](/platform/scheduling) - [AI call intelligence Recordings, recaps and coaching scores for the calls your practice takes.](/platform/ai-call-intelligence) - [Med spa CRM One contact card per patient, with calls, charts, payments and campaigns.](/platform/crm) - [Med spa advertising Paid ads on all major platforms, tied to what each one booked.](/marketing/paid-ads) Key facts ## Facts about the AI receptionist What the voice agent does, where it runs and how your practice adds it. In short AEVA's AI receptionist is a voice agent for med spas and other medical offices. It answers calls and books visits into the open times on each provider's day. After the call, Practice OS puts the recording, a recap and a next step on that patient's contact card. [See how pricing works](/pricing) ### AI receptionist at a glance What it does Answers your calls and books visits. Availability Built into Practice OS, and available to any account as an add-on. Booking Offers real open times from each provider's day. After each call Recording, transcript, recap and next step on the contact card. Who it's for Med spas, plastic surgeons, dermatologists, dentists and other healthcare practices. Patient data AEVA never uses patient data to train AI models. Before a demo ## AI receptionist questions A few quick answers before you book a demo. How much does the AI receptionist cost? AEVA lists no prices. Built into Practice OS, and available to any account as an add-on. The pricing page shows what changes a quote. [How pricing works](/pricing) Can the voice agent book consults? The voice agent books consults like any other visit, from real open times on each provider's day. The visit lands on the patient's contact card too. Does the AI receptionist work for medical offices? Yes. AEVA works with med spas, plastic surgeons, dermatologists, dentists and other healthcare practices. Built into Practice OS, and available to any account as an add-on. What does my team see after each call? Your team sees the recording, transcript, plain-English recap and recommended next step on the caller's contact card. Past calls are searchable, too. Does AEVA train AI on our patient data? AEVA never uses patient data to train AI models. AEVA is HIPAA compliant. AEVA signs a Business Associate Agreement (BAA) with every customer at sign-up. ## See the voice agent book a visit AEVA's AI receptionist answers your calls, books real open times and puts every call on the patient's record. Book a demo, and we'll walk you through it inside Practice OS. [Book a demo](/book-a-demo) [sales@aevadigital.com](mailto:sales@aevadigital.com) [1-833-4-MYAEVA](tel:+18334692382)