Buying guide

Agency or software for your med spa, or one partner for both?

Need patients? Hire marketing. Need the practice to run better? Buy software. Need both? Pick one partner on one record.

The criteria

Five things to compare first

Ask these five questions before you sign with anyone, and see how each setup answers.

How agency plus separate software compares with one partner on one record
CriteriaAgency plus separate softwareOne partner on one record
Coordination You're the go-between, passing updates from your agency to your software vendor and back. AEVA runs your marketing and provides your software, so you're not stuck relaying messages.
Accountability When bookings dip, the agency can point at the software, and the software at the agency. Experts answer for the results. One team owns the path from the ad to the booking.
Data movement Leads often get synced or retyped between the agency's tools and your booking software. Both products share one record, so you can trace revenue to the campaign that earned it.
Operating effort Your staff juggle separate logins, contracts, invoices and reports for each vendor. Your staff work in Practice OS, and an AEVA expert handles the marketing side.
Switching You can swap the agency or the software on its own, without touching the other. You'd change both at once, though Practice OS can be bought on its own.

Why one partner

The best people don't have time.

So we built their know-how into the system, and gave them time back to test and improve.

  • Dozens

    of marketing and AI experts on our team

  • Every

    Growth Engine plan includes Practice OS

  • 1

    record your ads and software share

  • 2

    products, and Practice OS can be bought on its own

  • Growth Engine

    Growth Engine plans

    • Paid ads
    • SEO and AI search
    • Websites
    • Content and video
    • Social media
    • Outreach and public relations
  • Practice OS

    Every plan

    • CRM
    • Scheduling
    • Charting
    • Payments
    • Memberships
    • Messaging
    • Patient app
    • Voice agent add-on
    • AI call intelligence
    • Reputation management
    • Forms and consents
    • Call coaching
  • Your AEVA expert

    Every plan

    Every practice works directly with an AEVA expert, whatever the plan. AEVA is HIPAA compliant.

Practice OS Practice OS can be bought on its own.

Growth Engine Every Growth Engine plan includes Practice OS.

Honest fit

Sometimes separate is better.

If your agency's doing a good job, keep them. Practice OS can be bought on its own.

One partner fits

When you need both

  • You need more patients and better software at the same time.
  • You're tired of playing go-between for your vendors.
  • You want to trace revenue back to the campaign that earned it.
  • You'd rather call one AEVA expert than several vendors.

Separate fits

When one side already works

  • Your agency gets results, and you only need software.
  • You're happy with your software and don't want to change systems.
  • You'd rather pick and manage each vendor yourself.

FAQ

Before you decide

These come up a lot when owners weigh an agency against software.

Is AEVA an agency or a software company?

AEVA is one partner for marketing and software. Its experts run your marketing, and every Growth Engine plan includes Practice OS. Every practice works directly with an AEVA expert, whatever the plan.

How AEVA works
Can I keep my agency and use Practice OS?

Yes. Practice OS can be bought on its own, so you don't need a Growth Engine plan. If your agency's doing a good job, keep them.

How to choose med spa software
Does Practice OS connect to EMRs?

Practice OS connects with many of the systems practices already use, including EMRs. Practice OS can also connect to other platforms through webhooks. Email sales@aevadigital.com to ask about yours.

Who pays for ad spend?

AEVA manages your ad accounts, and the ad platforms bill your practice directly for ad spend. That's because ad networks can flag accounts paid on someone else's card.

Is my patient data safe with AEVA?

AEVA is HIPAA compliant. AEVA signs a Business Associate Agreement (BAA) with every customer at sign-up. Practice OS also has role-based permissions and two-factor authentication, so you control who sees what.

One partner, one record.

Every Growth Engine plan includes Practice OS, so your marketing and software share one patient record. If you only want software, Practice OS can be bought on its own.

Book a demo

1-833-4-MYAEVA

Lexi AEVA's AI assistant
Lexi

Hi, I'm Lexi, AEVA's AI assistant. Ask me anything about AEVA's marketing or Practice OS.

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